What Factors Should I Keep In Mind In Order To Make My Account More Secure?
Adoption of HTTPS and 2-Factor authentication available for dual protection, Cold wallet storage and multi-signature strategy guarantee asset safety, Collaboration with world top security team provides full-dimension protection. And these are just a few of its best features.
Bitselly strongly encourages all its users to efficiently complete multiple security settings to guarantee an overall, full-dimension protection for their Bitselly account.
Setting Up a Sign-In Password:
While setting your sign-in password for the first time, you are required to choose a strong password (such as a combination of upper and lower case letters, numbers and characters). You may also generate a string of complex and unique password with password apps (1Password, LastPass etc). Once these have been saved, these apps will help you fill in passwords automatically when signing in and protect you from phishing.
If you do not want to use these apps for password storage, please make sure that your Bitselly account is using a unique and highly secured password that is different from those that you may have used on any other website, and specifically NOT the same password as your Email ID.
Sign-Up Via Email:
Your registered Email ID is a critical and vital connection between you and your Bitselly account. Which is why we stress upon using a secure Email ID to sign up for your Bitselly account. It would be a good idea to apply for a new Email solely for Bitselly registration. After signing up, you can change your Email address as per your requirements.
Please make sure that your Bitselly account is using a unique and highly secured password that is different from those you used on any other websites, ESPECIALLY the same one as your Email account.
2 Factor Authentications:
To increase your account security to the maximum, Bitselly encourages all users to bind Google Authenticator.
Scan the provided QR code. Next, enter the QR code and your password to enable the 2FA.
Binding Your Mobile:
This procedure of binding your mobile will increase your account security by a great amount. Kindly ensure that your mobile receives messages promptly and is not incompatible with stable service providers. If however, your country code is unavailable in the Bitselly registration platform, kindly make use of TOTP authentication.
Be Aware of Phishing Attacks:
To keep the safety of your account to an optimum, we suggest you take note of the following guidelines:
- Check the URL https://www.bitselly.com
- Install an efficient antivirus software onto your system or mobile and ensure that you keep updating it regularly.
- Kindly note that firstname.lastname@example.org is the only official email address that we use for all our communications with our users.
- Refrain from clicking on links or opening unsolicited email attachments and contact us via ticket and let us know your issue so we can immediately be at your service.
Keep Track of Your Sign-In Record:
For your account security, we will always send you an Email or SMS notification every time you sign in to your Bitselly account. Also, you can check your sign-in records in the last 30 days in “Sign-in Records”. If your account has been signed in city/region or via device/VPN which you do not recognize, please change your sign-in password or contact Bitselly support immediately.
Have Bitselly Customer Support in Your Contacts:
Please remember that Bitselly will never ask its customers for their personal account information (password and/or 2FA code) or any remote access to your computer. Contact us via the email mentioned above if your account was unfortunately lost due to phishing.
Meanwhile, you can apply to freeze your Bitselly account (Only available for signing in, unable to trade, deposit or withdraw when frozen) and recover it only when your account is finally found.